Privacy policy.

Last updated: October 16, 2025

This Privacy Policy explains how Wellness Hive Design Studio (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit our website or use our services.

By using our website or purchasing our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information that you voluntarily share with us when you:

  • Visit our website at https://www.wellnesshivedesign.com

  • Purchase or use our web design or digital products

  • Contact us, subscribe to emails, or engage with us in any way

Personal Information You Provide

Depending on how you interact with us, the information we collect may include:

  • Name

  • Phone number

  • Email address

We may also collect payment-related details if you make a purchase, such as your payment method and transaction information. Payments are securely processed through Squarespace Payments. You can read their privacy policy here: https://www.squarespace.com/privacy.

We do not collect sensitive personal information such as racial or ethnic origin, religious beliefs, or health data.

Please make sure that any personal information you provide is complete and accurate, and notify us if your details change.

Information Collected Automatically

Some information is collected automatically when you visit our website. This may include:

  • IP address and general location (based on your device settings)

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on our site

  • Date, time, and frequency of your visits

This data helps us understand how visitors use our site, maintain website security, and improve our content and performance.

We may also use cookies and similar technologies to enhance your browsing experience. You can adjust your cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information to:

  • Provide and manage our web design services and digital products

  • Respond to inquiries, support requests, or customer service needs

  • Send updates, invoices, or other administrative information

  • Fulfill orders, process payments, and deliver purchased products

  • Request feedback to improve our services

  • Send marketing or promotional communications (only with your consent)

  • Protect our website and prevent fraudulent activity

  • Analyze trends and improve our website and offerings

  • Comply with legal obligations or enforce our rights

We may also use information for general business purposes such as analytics, marketing effectiveness, and service improvements.

You may opt out of marketing emails at any time by clicking “unsubscribe” at the bottom of our emails.

3. When and How We Share Information

We only share your information when necessary to provide our services, comply with the law, or operate our business effectively.

We may share limited data with trusted third-party vendors such as:

  • Payment processors (e.g., Squarespace Payments)

  • Data analytics tools (e.g., Google Analytics)

  • Email marketing platforms

  • Communication and collaboration tools

  • Affiliate or advertising partners

  • Order fulfillment or delivery services

These partners are only given access to the information they need to perform their specific functions and are obligated to protect your information.

We do not sell or rent your personal information to any third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to access or store information. These technologies help us understand how visitors interact with our website, improve functionality, and personalize your experience.

Cookies are small data files placed on your device. They may include session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).

You can set your browser to refuse cookies or notify you when a cookie is being sent. However, disabling cookies may limit certain features of our website.

We may also use web beacons, pixels, or other tracking technologies to gather analytics data and measure the effectiveness of our marketing and communications.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we no longer have a legitimate business need to process your information, we will delete, anonymize, or securely store it and isolate it from further processing until deletion is possible.

6. Information Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable precautions to safeguard your information, no electronic transmission or storage method is 100% secure. Therefore, we cannot guarantee absolute security.

If we become aware of a data breach that may compromise your personal information, we will notify you and applicable authorities in accordance with relevant data protection laws.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

  • Access and obtain a copy of your personal data

  • Request correction of inaccurate or incomplete information

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict the processing of your information

  • Withdraw consent where processing is based on consent

  • Request data portability (receive a copy of your data in a structured, commonly used format)

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or other regions with data protection laws, you may also have additional rights under the General Data Protection Regulation (GDPR) or equivalent legislation.

To exercise your rights, please contact us at hello@wellnesshivedesign.com. We will respond to your request in accordance with applicable data protection laws.

8. California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These include the right to:

  • Know what personal information we collect, use, disclose, or sell

  • Request deletion of your personal information

  • Opt out of the sale or sharing of your personal information

  • Correct inaccurate information

  • Limit the use or disclosure of sensitive personal information

We do not sell personal information for monetary consideration. However, we may share limited data with third-party service providers for business purposes as described in this policy.

To submit a request related to your California privacy rights, email hello@wellnesshivedesign.com. We may need to verify your identity before processing your request.

9. International Data Transfers

If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers and third-party service providers are located.

These countries may have different data protection laws than your jurisdiction. However, we take appropriate measures to protect your personal information in accordance with this Privacy Policy and applicable laws.

10. Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13 years old.

If we learn that we have collected personal information from a child under 13, we will promptly delete that information.
If you believe a child has provided us with personal information, please contact us at hello@wellnesshivedesign.com.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our website after updates are posted constitutes your acceptance of those changes.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Wellness Hive Design
Franklin Square, NY, United States
📧 hello@wellnesshivedesign.com